Privacy Policy

Effective Date
10/10/21

At JAM Packaging LLC, D.B.A. AE Global, (“we” or “us”), we care about your privacy and personal information. The following privacy policy applies to www.aeglobal.com and all websites owned by JAM Packaging, LLC (collectively, the “Websites”). IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, PLEASE DO NOT ACCESS, USE, OR BROWSE OUR WEBSITES.

 

If you accept or agree to this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, “you” and “your” will refer and apply to that company or other legal entity.

 

Collection
We collect personal information about you, such as your name, credit card information, postal address, telephone, and email address when you voluntarily provide such information to us. We may collect personal information from you when you contact us using our online contact form or if you send us an email. We may also collect personal information from you if you choose to fill out one of our surveys or if you choose to register on one of our Websites.

We may also collect non-personal information about your business, such as company name and website, and annual packaging budget, to respond to your inquiry more accurately by providing you with more detailed and targeted information.

We may also collect information from you by automated means (including cookies and web server logs) when you visit or interact with our Websites, such as Internet Protocol (IP) address, browser type, date and time of visit, referral page, the Website pages you visit, and other information.

 

Email Communications and Newsletters

You may choose to provide us with personal information in an email or written message to us when using, providing, or inquiring about our services (“Services”) or by submitting your information in a “Contact” section of the Website. We use this information to respond to your messages, fulfill your requests, or to register you for the Services you have purchased, and we may use it to market or promote relevant services to you. If you sign up for an email newsletter, you have the option to unsubscribe at any time. Any information you choose to provide regarding special interests may be used for marketing and promotional purposes. By providing this information, you may receive occasional email messages from AE Global.

 

Geolocational Information

We may automatically collect geolocation information from your device via your browser’s location services if such features are enabled. You can enable or disable these features on the device level (e.g., you have consented to location services generally through your browser’s settings) or by accepting our request for geolocation access on the Website. Please consult your browser’s or device’s documentation regarding how to turn off location services. If you disable location services, you may be asked to manually enter a zip code or to select a location from a list to use the full array of features and functionalities available through our Website.

 

Use
We use the personal information we collect about you to respond to your questions or to provide you with the products, services, or information that you request. We may also use your personal information to keep you informed about our new products and services offerings or to tell you about upcoming events. If you wish to opt-out of receiving promotional or marketing materials from us, please see the “Your Choices” section below.

In addition, we may use the personal information we collect about you to:

  • Tailor ads displayed to you on our Websites and elsewhere to your interests and history with us
  • Operate, evaluate and improve our business (including by developing new services and offering additional products; performing data analytics; improving technical performance and functioning of our Websites; managing our communications; and performing accounting, auditing and/or other internal functions)
  • Comply with applicable legal requirements, industry standards and other policies

The information collected is necessary for the purposes set for above. Without his information, you may not be able to take advantage of some of our services.

 

Sharing
We may share your information among our affiliates, subsidiaries, employees, service providers, contractors, or consultants so that they may perform their duties and so that we can provide you with our products and services.

Generally, we will not sell, distribute, publish, disclose, or share your personal information to any unaffiliated third parties without your consent. In limited situations, though, we may disclose your personal information to unaffiliated third parties: (1) who provide services on our behalf to the extent such information is necessary to deliver these services (examples of these service providers include entities that process credit card payments, provide marketing services, and website optimization services); (2) in order to comply with law or respond to a legally valid inquiry or order, subpoena or search warrant; (3) as part of a corporate transaction, such as a merger, or sale of assets (we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with this privacy policy and you may contact the transferee with any inquiries concerning the processing of your personal information); (4) in order to enforce our Terms & Conditions and other agreements or policies; and/or (5) to otherwise protect ourselves, our employees, our customers, or members of the public.

We may transfer your personal information to affiliates and service providers in countries other than the country in which the information was originally collected, and your personal information may be stored and processed outside of your country of residence. Those countries may not have the same data protection laws as your country of residence, and your personal information will be subject to applicable foreign laws.

 

Your Choices
If you wish to opt-out of receiving promotional or marketing materials from us, update or change your personal information, or delete personal information you provided to us, please let us know by either calling our office number 1-305-885-4668 or by sending us an email at info@aegpkg.com and always opt out of receiving promotional emails by clicking the unsubscribe link at the bottom of each marketing email. Please provide us with your full name and email address (or other applicable contact information) when contacting us.

Please note that it may take several days to process your opt-out request and that you may continue to receive promotional or marketing materials during this time. Also, please note that opting out of receiving will not preclude us from sending you other types of non-promotional messages, such as emails about your registered account or orders.

Subject to applicable law, you may also have the right to access and receive details about the personal information we maintain about you. You may access this right by contacting us as indicated above.

 

Cookies and Other Web Technologies
Our Website uses cookies and other web technologies, such as web server logs. A cookie is a small text file that is stored on your computer or device by a website’s server. When you visit or interact with our Websites, we may use cookies to determine whether you’ve visited our Websites before, deliver personalized content, improve your experience on our Website, tailor ads displayed to you, and for data analytics. For example, cookies help us understand whether or not you are already logged in as you click throughout our Website. You may use your browser settings to choose what cookies can be placed on your computer and to delete or disable cookies but setting a browser to reject cookies may affect and limit your experience on our Websites.

We use third party analytics service providers, such as Google Analytics, to administer such web technologies and help us analyze how visitors use our Websites. The information collected through these means (including IP addresses) is disclosed to these service providers. To learn more about Google Analytics and to exercise your choice with respect to their collection on our Websites, please visit http://www.google.com/intl/en/analytics/privacyoverview.html.

 

California Privacy Rights
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms. We currently do not change our tracking practices in response to “do not track” signals or other similar mechanisms. California law also requires website and online service operators to disclose whether third parties may collect personal information about users’ online activities over time and across different sites when the users access the operator’s website or service. Third parties that have content or services embedded on our Websites such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. These third parties do not change their tracking practices in response to “do not track” signals from your web browser and we do not obligate these parties to honor “do not track” signals.  

Under California law, California residents may request certain information regarding the types of information we share with third parties for direct marketing purposes and the identities of those third parties. If you are a California resident, you may make such a request by sending an email to us at info@aegpkg.com with “California Privacy Information Request” as the subject line. Please be aware that not all information sharing is covered under California Civil Code Section 1798.83.

 

Children
Our Websites are not directed to children under the age of 13 and we do not knowingly collect personal information from children. If you are under the age of 13, please stop using our Websites. It is our policy not to knowingly solicit or permit children under the age of 13 to provide their personal information for any purpose.

 

Third Party Websites and Social Networks
Our Websites may link to websites that are not under our control, and we are not responsible for the privacy practices of any linked site not controlled by us. For example, we provide several links to associations and institutes that are part of the packaging industry, as well as other industries. We also provide links to social networks, such as Facebook, Twitter, and LinkedIn. We are not responsible for the privacy practices at these external websites or their use of your information. We encourage you to review the privacy policies for these websites.

 

Targeted Advertising
We may contract with third party advertising networks (e.g., Google) that collect IP addresses and other information through the use of cookies and web server logs on our Websites and emails, on third party websites, social media networks, and emails, and on our advertising placed on third party websites and social media networks. These advertising networks use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on our Websites or other third party websites. These processes also help us test and track the effectiveness of our marketing efforts.

 

Vendors

We may from time to time retain third-party vendors to help us manage our Website and Services and allow us to better serve our visitors and customers. These may include third-party vendors we engage to analyze the information we collect for marketing or similar purposes.

We may contract with third parties who use cookies to collect information on our behalf. These parties maintain their own confidentiality and security standards. We may contract with companies or others to provide certain services, including payment services, data management and promotional services. We provide these service providers with the information they need to perform these services.

We may also share information, including personal information, to third-party vendors to help us provide the Services. For example, we may use a cloud-service provider to host information we collect or other aspects of our Services. Such vendors have access to personal information for a limited purpose and for a limited period.

We do not disclose personal information to third parties for their own direct marketing purposes.

 

Protecting Your Data
We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information you provide to us against accidental, unlawful or unauthorized access, alteration, loss, destruction, disclosure, or use. Unfortunately, no security system is perfect, and we cannot promise that your personal information will remain secure in all circumstances, including the security of data on your mobile device.

 

Data Retention
We keep the information you provide to us for the duration of our relationship, plus a reasonable period thereafter in order to comply with our legal obligations, resolve disputes, enforce our agreements and protect our legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information, which we may retain indefinitely to protect the safety and security of our Websites, improve our services or comply with legal obligations. If you wish to receive marketing communications from us, we will keep the information necessary to send you these communications following the end of our customer relationship or following their collection, if you are a prospective customer.

 

Changes to this Privacy Policy
We may update our privacy policy at any time by posting updated text on this webpage. We display an Effective Date at the top of this policy so that it will be easier for you to know when there has been a change. Accordingly, we recommend that you check this privacy policy from time to time so that you are aware of our most current privacy practices. Each time you access, use, or browse one of our Websites, you signify your acceptance of the then-current version of this privacy policy.

 

Questions or Comments
If you have any questions or comments about the information in this privacy policy, please let us know by either calling our office number at +1 (305) 885-4668 from 9am – 5pm ET. or sending us an e-mail at info@aegpkg.com or by writing to us at the mailing address at the top of the privacy policy.

 

AE Global
16301 NW 15th Ave
Miami, Florida 33169